The tension between long-time friends and co-owners of Schwartz & Sandy’s, Tom Schwartz and Tom Sandoval, has reached a boiling point after a controversy involving the management of their restaurant staff.
The drama unfolded when a staff member at Schwartz & Sandy’s was accused of being rude to a group of customers. Instead of addressing the situation professionally, Tom Sandoval reportedly sided with the staff member, leaving customers feeling disrespected and unsupported.
Tom Schwartz, who is known for his typically calm demeanor, could no longer stay silent. During a tense team meeting, Schwartz publicly called out Sandoval, saying:
"We opened this restaurant not just to serve food but to provide the best experience for our customers. Your decision to enable rude behavior jeopardizes everything we’ve built. I can’t sit back and let this slide!"
The situation escalated further when leaked security footage showed the staff member Sandoval defended arguing loudly with a group of patrons, including a loyal regular. The video quickly went viral, sparking outrage among the restaurant’s customers, many of whom took to social media to slam Sandoval’s handling of the issue.
In response, Sandoval stood by his decision, stating:
"I always stand up for my employees when they’re being mistreated by customers. We can’t please everyone, and sometimes staff members need to feel supported too."
Schwartz, however, disagreed with this approach. He stressed that protecting the restaurant’s reputation should be the top priority. In a follow-up interview, Schwartz shared:
"I value our customers above all else. Without them, there is no restaurant. Sandoval needs to understand that professionalism is the key to survival in this industry."
Fans of Vanderpump Rules are divided over the feud. Some side with Schwartz, applauding him for prioritizing customer satisfaction and the restaurant’s reputation. Others support Sandoval, commending him for standing up for his staff.
As tensions rise, the question remains: Will this feud lead to a permanent rift between the two Toms, or can they find common ground to preserve the success of Schwartz & Sandy’s? One thing’s for sure—the drama is far from over. Stay tuned for more!
